Boost Your Success With Business Etiquette

Successful businesses recognize that the cultivation of professionalism is an integral part of business development that enables you to build effective relationships to gain access to opportunities.

Golden Rule of Etiquette

The golden rule of etiquette that has contributed to my business success and expanded clientele is making people feel comfortable, valued, and appreciated. Recently, I competed against larger competitors for a sizable contract and won. According to the client, my personality and awareness of the company’s culture outshined the competition.

In today’s highly competitive business world, technical knowledge and expertise is no longer enough to ensure workplace success. The ability to get along well with others, demonstrate good manners, cultivate relationships, and deliver superior customer service is essential to business growth and career success. Companies hire individuals who fit the image and culture of their organization. People do business with people they trust and who mirror their value system.

Think about it. Who would you want on your team, Larry the know-it-all genius who complains non-stop and interrupts your concentration or Bob with good social skills who effectively communicates and interacts with colleagues while confidently conducting himself in the workplace.

Perception

Bad etiquette is costly and impacts morale — resulting in the loss of profits. People equate bad manners with incompetence and poor upbringing. Negative body language and gestures such as a weak handshake or shifty eyes convey the lack of etiquette. Unfortunately, employers won’t tell you the real reason why you weren’t hired; thus, you must be conscious of how you want others to perceive you.

Practicing good manners should be a way of life and etiquette can differentiate you from your competition. Without proper etiquette skills, upward mobility in the workplace is simply unattainable.

The Challenge

Learn the etiquette skills to boost your success as well as ways to improve your professional image, communication skills, and business savvy. Understand the principles of proper etiquette and how these factors can enhance or undermine your workplace success, business growth, and reputation with customers.

Click Success with Etiquette: Book of Etiquette to learn proven methods on how to gain a competitive edge to win in today’s challenging corporate market. The book benefits all professional levels and is a concise guide to valuable etiquette techniques and effective communication skills to grow your company’s revenue, advance your career, and build client/customer loyalty with positive first impressions.

For more business etiquette tips, visit www.successwithetiquette.com.

Success with Etiquette: Book of Etiquette is required course material for Austin Community College Hospitality Management Program.

Shawn E. Gilleylen is a business etiquette expert, professional speaker, corporate trainer, and author. She is the founder of Administrative Support Associates, a firm specializing in business etiquette training and workplace communication. Shawn helps businesses ensure best practices become standard procedures which result in enhanced customer experience, efficient operations, and higher profitability. Shawn keynotes at conferences, conducts etiquette trainings/workshops, and one-on-one coaching. Visit Shawn on Facebook at www.facebook.com/successwithetiquette.