Success With Etiquette
Poised • Polished • Prepared
PROGRAMS
BUSINESS ETIQUETTE
In today’s highly competitive business environment, technical knowledge and expertise is no longer enough to ensure workplace success.
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POLISH YOUR PROFESSIONAL PRESENCE
Good business begins with proper manners, appropriate etiquette, and professional presence. Success in business is attributed to 85%…
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Customer Service
Poor customer service and bad manners chase prospective customers away, destroys customer/client loyalty, damages your reputation, and hurts your bottom line.
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Telephone Etiquette
A phone call often represents the first impression of your business and…
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Manners for Kids and Teens
Becoming responsible adults is no longer a matter of whether children hang up there pajamas…
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DINING ETIQUETTE
Good business begins with proper manners and appropriate etiquette…
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Additional PROGRAMS OFFERED
✔ Dress For Success
✔ Backpack to Briefcase
✔ New-Hire Business Etiquette Training
✔ How to Sell and Market Yourself Effectively
✔ Business Etiquette for Technical Professionals
✔ Business Etiquette for Health Care Professionals
TESTIMONIALS
Thank you for taking the time to attend BEEPs 40th Anniversary celebration held at LeMoyne-Owen College. It was a pleasure meeting you and I enjoyed learning etiquette techniques that will help me succeed in the business world. I have started applying the techniques and they have helped me in ways that I could not have imagined. You provide a great service that is truly needed by current college students as well as recent college graduates. I am adding “Success with Etiquette: Book of Etiquette” to my reading list this year.
Teresa Jefferies
/ LeMoyne-Owen College Alumnus
Bravo, Shawn! For helping people believe that their future can be bigger than their past and helping them become the- best-versions-of-themselves! Thank you for a great class. Keep Dreaming Big!
Lillian I. Harris
/ President, Man- Machine Systems Assessment, Inc.
You highlighted the power and importance of business etiquette in this day and age, in fact after our conversation; I have developed a deeper understanding of myself and my presentation skills. I no longer put my hands in my pockets (chuckle), this was more difficult than it sounds, and I am projecting my voice more. I express my gratitude and appreciation for your outstanding expertise.
Phineas Mhlanga
/ Howard University School of Business
I enjoyed Shawn’s energy and knowledge as she facilitated an interactive training. It was very informative on handling awkward situations in an office environment. More training hours would have been perfect – two hours just wasn’t enough.
E. Vasquez
/ Lockheed Martin Corporation
Thank you, Shawn. WOW! Did we walk away informed! How phenomenal! I started applying what I learned right away. The information you share through your seminars is invaluable. I hope to see Success with Etiquette expand because so many others need to hear the gems you impart. Wishing you the very best.
Joyce Davis
/ Washington, DC
Thank you, Shawn. WOW! Did we walk away informed! How phenomenal! I started applying what I learned right away. The information you share through your seminars is invaluable. I hope to see Success with Etiquette expand because so many others need to hear the gems you impart. Wishing you the very best.
Fred Williams
/ Account Executive, Baltimore, MD
I am truly indebted to you for all of the positive insight and knowledge received. I started my corporate internship orientation class and we were to sit at a table full of others who were also a part of the orientation (i.e. my competition). Instantly when I sat, I took out a pen and took up as much space as possible. They knew who had the power and they expressed it when all six of them, who were of various cultures, pointed to me to be their spokesperson. Now it could have been the way I was dressed as well, but it didn’t matter because in my mind I said, “Shawn sure knows what she’s talking about.” Thank you for being a master of your craft.
Robert Williams
/ Alabama A&M University
The knowledge, candor, energy, and professionalism of Shawn were phenomenal. It was interactive and covered the full spectrum of learning without lecturing.
Jeffrey Barton
/ Center Director, The Potomac Job Corps Center
The intensity and role-playing exercises were extremely vital. We were able to observe different situations and learn appropriate ways of dealing with the public.
L. Hankins
/ Downtown DC Business Improvement District
Success with Etiquette was very informative and worthwhile. Attitude is key and I learned new techniques to apply in my daily interactions. The enthusiasm of Shawn and her interaction with the audience was excellent and exceeded my expectations. Shawn was very professional and offered invaluable strategies to help us succeed professionally.
J. Jennings
/ NASA Goddard Space Flight Center
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