Success with Etiquette benefits all professional levels – basic, intermediate, advanced, and executive. It can be used as part of your educational training curriculum, new hire and employee orientation, customer service protocols, team building exercises, internship program, new associate training, career centers, workforce development programs, youth development, professional association conferences, and entrepreneur enhancement.
Learn valuable business and social etiquette skills to sharpen your professional image, business acumen, and communication skills to gain a competitive edge in today’s highly competitive global market.
Success with Etiquette: Book of Etiquette includes:
- Principles of Business Etiquette
- Impact of First Impressions
- Proper Introductions & Handshakes
- Business Card Protocol
- Professional Dress & Grooming
- Positive Attitude & Demeanor
- Teamwork & Conflict Resolution
- Networking to Build Authentic Relationships
- Workplace Etiquette
- Telephone Etiquette
- Email Netiquette
- Gender Neutral Etiquette and The Art of Thank You!
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